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Improved Railway Ticketing
#1

Title of the project :Improved Railway Ticketing
Objective/Vision
Looking for an online solution to provide travelers with all facilities on internet. It will provide the following facilities on one site:
* Information regarding trains
* Seat Availability
* Online Reservation/ Cancellation
* Info about Train Running
User of the System
A. Customers
B. Travel Agent
C. Railway Authorities (for updation of charts etc)
D. Administrator
Functional Requirements
i. Users must have a valid UserID and password to login
ii. Maintain logs for all users that admin can enquire.
ii. In case of waitlisted tickets User must have an option of booking in multiple trains by paying only the cost of highest amount. Whichever ticket gets confirmed first is sent to the user and all others are automatically cancelled and any amount left is refunded.
iv. Online Status of the tickets must be provided in real time.
v. In Users Home Page any information regarding late running of train must be displayed.
vi. Travel Agents may book bulk Ticket at a slightly Higher Cost which must be indicated by the system.
vii. Railway Authorities provide information of all trains which are running late. This work is done manually. They also update the Emergency Quota in train before chart preparation.
vii. Grievance handling system for User-A&B
ix. Administrators can perform all related activities like generating reports, control user's activities, take backup etc.
Non-Functional Requirements
i. Secure access of confidential data (user s details). SSL can be used.
ii. 24 X 7 availability
ii. Better component design to get better performance at peak time
iv. Flexible service based architecture will be highly desirable for future extension
Optional Features
a. Send SMS/email to user in case of late running of his train
b. Inform User whenever his ticket gets confirmed.
c. Customizable color scheme or skins
User Interface Priorities
A. Professional look and feel
B. Use of AJAX atleast with all registration forms
C. Browser testing and support for IE, NN, Mozila, and Firefox.
D. Use of Graphical tool like JASPER to show strategic data to admin
E. Reports exportable in .XLS, .PDF or any other desirable format
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