08-16-2017, 10:31 PM
Competence to be developed in learners:
I.To present orally any topic of the student s interest to the rest of the class without theassistance of media or any other aid (only talk) for at least 3 minutes creating interest in thelisteners and sustaining the interest with a meaningful conclusion.II.To prepare a study report on any product/service in comparison with another one that iscomparable from technical specification, performance, efficiency and customer satisfaction.II.To present with the aid of slides (6 to 10) about the study conducted above to the rest of theclass in about 10 minutes with the use of print for information and slides for graphs, pictures, images, video and animations.
Note to teachers:
A teacher may guide only 6 to a maximum of ten students per year. This is to ensureactive participation of each learner.
All 96 hours need NOT be contact hours by the teacher. Students may be encouraged todo activities on their own with peer group to ensure higher level of participation.
There are ten different tasks to be completed in the course of 96 hours. On completion of each task, record the result and the marks along with the initials of the learner for futurereference, inspection and evaluation.
A few activities are suggested under each task. Teachers can improvise on the list and addmore activities as they progress from one batch to another.
Students should not be compared with each other; instead they must be compared to thestandards given against each task.
The standard suggested is minimum requirement, learners may excel. The services of those who excel may be utilised to guide other learners to reach the suggested minimum.
The tasks 8, 9 and 10 may be evaluated in the presence of the total group so that learnersget the benefit of knowing the inferences made by others and even their presentation style.
Details of tasks to be completed:
(one group consists of maximum 6 nos.)
Task 1
Communication skills: - One to one personal communication. 6 hrs. 5 marks.Practice in pairs through role play
Suggested activities
:1.Telephonic conversation of a customer and a supplier.2.An apartment project person and a customer.3.Negotiation between an architect and a technical representative of a construction unit.4.Conversation between quality inspectors from the bulk buyer and the supervisor regarding the maintenance of quality of products.
Standards to be met
:
Given a telephone number, a student must be able to call and gather informationfrom the person, sustaining the conversation for about 3 min using proper etiquettes and report on the enquiry made about the product or service. [e.g., call atoll free number to ask details about a product or service]
Given a situation, a student must be able to talk to a person face to face insimulation, gather information about a product, discuss about it and also negotiatewith him in the specified time (here, time can be specified by the teacher as per theneed).