10-04-2017, 07:47 PM
Online Co-Operative System
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INTRODUCTION
With the purpose of serving the mankind, society and the economy of the nation as a whole,
Sundar Saving & Credit Co-Operative Ltd. was formally established in 2009 A.D. (2065
B.S.) getting approval by the Nepal Government under the Co-Operative Act 2048 at
Sinamangal- 09, Kathmandu, Nepal with the total numbers of 27 shareholders who are doing
their best for the development of their organization.
ORGANIZATION
Started with the total of 27 shareholders, a chairman elected between them and managing
Director, this organization has three departments namely finance, marketing and
miscellaneous controlled by the central manager of the organization.
CURRENT SYSTEM
At present the Co-Operative doesn t have an internet based online banking system. They are
performing their transaction by using some desktop based accounting software such as Tally.
The data are fed into the system by using the batch processing. The database company is
using is the Microsoft Access 2003 and the company does not have any Database
Management System to manage and control the database.
A customer or an Account holder has to frequently visit the Co-Operative at its place to know
about their account information. The brochures and the verbal communication are the major
way of getting information about the Co-Operative. Different software is used for different
purpose. There is no one program that can handle the multitasking operations. Besides
customer stand up in the line and wait for their turn. Large numbers of staff are appointed to
handle the customer.
BASIC PROBLEMS AND LIMITATIONS
As mentioned the current system is not fully customer oriented. It has not been able to
address the basic problem of the optimizing use of valuable time of both the customers as
well as of the Co-Operative members including the staffs and other concerned personals.
Besides that, the current system has not been utilizing the full features of the technology
which is the most for the competitive business arena and to provide the best of the services to
the customer efficiently and reliably with the high degree of the security.
There is the lack of the mechanism that can handle the management of all the operations and
transactions along with the task of flexible transactions. There is no solid way for providing
the information regarding the Co-Operative so that the visitors have to use their valuable time
coming to the office itself and get information after some time of waiting.