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Title: Call center management systemonline customercare
Page Link: Call center management systemonline customercare -
Posted By: ayesha
Created at: Thursday 17th of August 2017 06:50:34 AM
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Call center management system
abstract:
call center management system capable of simultaneously operating at least two separate telephony applications. A first group of agents is assigned to service a first telephone application. A first telephony center supervisor is assigned to at least view the operation of at least the first telephone application and at least the first group of agents. A second group of agents is assigned to service a second telephone application, while a second telephony center supervisor is assigned to at least view the o ....etc

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Title: e-call a call between life and death
Page Link: e-call a call between life and death -
Posted By: surya_robinhood
Created at: Thursday 17th of August 2017 06:19:10 AM
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Title: Call center shift allotment system
Page Link: Call center shift allotment system -
Posted By: vikkaas.yadav
Created at: Thursday 05th of October 2017 04:04:23 AM
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Call center shift allotment system


INTRODUCTION
Call center shift allotment system is proposed for the call centers using which they can computerized their shifts organized, work distribution and employee performances. Call centers are basically the work centers, which provide 24 hours customer care via telephones and Internets etc. Now a day every large or small company has, their call centers situated at different locations. Besides supporting customers via a team of customer car ....etc

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Title: Call Center Admin Suite
Page Link: Call Center Admin Suite -
Posted By: Ann Nimmy Thomas
Created at: Friday 06th of October 2017 02:55:55 PM
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Call center administration suite allows the administrator to administrate and monitor the work of all employees in call center. Administration suite deals with staff management, payroll management, training and CRM monitoring. Staff management defines users by assigning priority to each user. If the corresponding department has already assigned a priority for its employee the system administrator can overwrite it with new priority. Priority determines the privileges of the user. There are 9 types of users in this system. In normal case employee ....etc

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Title: call center full report
Page Link: call center full report -
Posted By: vipul naidu
Created at: Thursday 05th of October 2017 05:27:58 AM
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CALL CENTER
1. INTRODUCTION
Call center has tremendous impact on business. Call centers for selling goods and services, as well as call centers for providing customer care, is going to become a familiar part of the business of virtually every person.
Call centers also pioneered the developed of self-service via the telephone, using interactive voice response technology. It is providing a richer and friendlier environment for self-service transactions than the tone telephone.

Presented By:
By
K. Ratna Prabh ....etc

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Title: call center management system project in j2ee
Page Link: call center management system project in j2ee -
Posted By: KDSingh
Created at: Thursday 17th of August 2017 05:09:27 AM
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Title: CALL CENTER MANAGEMENT
Page Link: CALL CENTER MANAGEMENT -
Posted By: saranyasilsila
Created at: Thursday 17th of August 2017 08:41:55 AM
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Call Center Management
name suggest it is used to keep record in a Call center.


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Title: ready project on call center management system in j2ee free download
Page Link: ready project on call center management system in j2ee free download -
Posted By: farhath
Created at: Thursday 05th of October 2017 03:46:00 AM
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Title: call center projects
Page Link: call center projects -
Posted By: mitshan4u
Created at: Thursday 05th of October 2017 04:08:32 AM
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Title: CALL CENTER AUTOMATION
Page Link: CALL CENTER AUTOMATION -
Posted By: nandu r s
Created at: Friday 06th of October 2017 03:13:12 PM
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Domain

Technology
Dotnet

Abstract:
CALL CENTER AUTOMATION
The project Call Center Automation automates the operations of a call center by giving replies to the customer s queries. By adding more entries to the data base store, the application can respond to more number of queries from the customers. The importance is given on giving correct reply to the input queries.

The process of the call center management can be easily explained by means of the Data Flow Diagram. The project gets the queries from the various customers ....etc

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