literature review on retail banking services

In the US the term Commercial bank is used for a normal bank to distinguish it from an investment bank. After the great depression, through the Glass Steagall Act, the U.S. Congress required that banks only engage in banking activities, whereas investment banks were limited to capital markets activities. This separation was repealed in the 1990s. Commercial bank can also refer to a bank or a division of a bank that mostly deals with deposits and loans from corporations or large businesses, as oppos ....etc

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Domain knowledge is the knowledge about the environment in which the business organizations operates, and it encompasses understanding of the industry dynamics, history, sectors and segments, business model, competitive landscape, value chain, customers, supply chain, challenges and the industry specific strategies of the target enterprise. Domain Knowledge is the knowledge of a particular industry. Business acumen is keenness and quickness in understanding and dealing with a business situation in a manner ....etc

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requirement / comment about retail banking review of literature ....etc

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