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Serving as a bridge between people and computer databases, interactive voice response systems(IVR) connect telephone user with the information he need, from anywhere at any time. IVR turns a telephone into easy-to-use computer terminal, enable caller to access specific information from a host computer database without going through a live operator. The quacking pace of adoption of speech solutions in IVR industry is currently driven by improvements in speech algorithms, natural language processing, vocabulary management and language modelling. ....etc

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Chapter 1
INTRODUCTION

Background
Before giving any explanation of INTERACTIVE VOICE RESPONSE SYSTEM this project mainly depends on the embedded system and microcontroller.
1.1 Basics of embedded system:
An embedded system is a special-purpose system in which the computer is completely encapsulated by or dedicated to the device or system it controls. Unlike a general-purpose computer, such as a personal computer, an embedded system performs one or a few predefined tasks, usually with very specific r ....etc

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exit interview

exit interview is an interview conducted by an employer of a departing employee. generally conducted by a relatively neutral party, such as a human resources staff member, so that the employee will be more inclined to be candid, as opposed to worrying about burning bridges. For this reason, some companies opt to employ a third party to conduct the interviews and provide feedback. The purpose of an exit interview is usually to gather data for improving working conditions and retaining employees. Common questions include ....etc

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Interactive Voice Response (IVR) system

Abstract:

An Interactive Voice Response (IVR) system I

a computerized system that allows a person,

typically a telephone caller, to select an option from

a voice menu and perform transactions with a

computer system. This can be as simple as obtaining

account balances or as complex as performing

sophisticated transactions.

An IVR system plays a pre-recorded voice prompt

and the caller presses a number on a telephone

keypad to select the option, or speaks simple answers

s ....etc

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Interactive Voice Response (IVR) system

Abstract:
An Interactive Voice Response (IVR) system I a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and perform transactions with a computer system. This can be as simple as obtaining account balances or as complex as performing sophisticated transactions. An IVR system plays a pre-recorded voice prompt and the caller presses a number on a telephone keypad to select the option, or speaks simple answ ....etc

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the information about IVR

Interactive Voice Response (IVR) is a technology that allows a computer to detect voice and dual-tone multi-frequency signaling (DTMF) keypad inputs. IVR technology is used extensively in telecommunication, but is also being introduced into automobile systems for hands-free operation. Current deployment in automobiles revolves around satellite navigation, audio and mobile phone systems. In telecommunications, IVR allows customers to access a company s database via a telephone keypad or by speech recognition, afte ....etc

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