a study on customer satisfaction service quality of muthoot finance questionnaire download pdf

Introduction
Companies are entering into compete in a new market weaken the existing and solid ones, due to new ways of doing and conceiving businesses. One of the factors that have determined all these changes is the stable change and evolution of technology. Because of this reality, the CRM concept has evolved in such a way that nowadays it must be viewed as a strategy to maintain a long-term relationship with the customers. A good customer relatio ....etc

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COMPARATIVE STUDY OF CUSTOMER SATISFACTION IN INDIAN PUBLIC SECTOR AND PRIVATE SECTOR BANKS
ABSTRACT
With the advent of liberalization policy and RBI s easy norms several private and foreign banks have entered in Indian
banking sector which has given birth to cut throat competition amongst banks for acquiring large customer base and market
share. Banks have to deal with many customers and render various types of services to its customers and if the customers
are not satisfied with the services provided by the banks then they ....etc

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a study on customer satisfaction towards nokia mobile pdf

Abstract

In Present Marketing Scenario, the Study of Consumer Behavior has become essential. Consumers are the kings of markets. Without consumers no business organization can run. All the activities of the business concerns end with consumers and consumer satisfaction. Customer behavior study is based on consumer buying behavior, with the customer playing the three distinct roles of user, payer and buyer. Consumer buying behavior has become an integral part of strategic market planni ....etc

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study on customer satisfaction of mercedes benz with reference to sundarammotors

Abstract

Sundaram Motors, is a division of T V Sundram Iyengar & Sons Private Limited, and is an authorized dealer for Honda cars operating as sundaram Honda.T V Sundram Iyengar & Sons Private Limited, Madurai, the holding company of the TVS group, began passenger bus transport operations in 1911. Over the past nine decades, the TVS group ventured into vehicle sales and service, spare parts distribution, manufacture of automobile components, two wheelers, compute ....etc

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COMPARATIVE STUDY OF CUSTOMER SATISFACTION IN INDIAN
PUBLIC SECTOR AND PRIVATE SECTOR BANKS

INDIAN RETAIL BANKING ENVIRONMENT

The commercial Banks in India comprise both public
sector as well as private sector banks. In an initiative
towards bringing about reforms in the financial sector,
overall development in the economy along with reforms in
industry, trade, taxation, external sector, banking and
financial markets have been carried out since mid 1991. It
took almost 10 years for the India ....etc

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